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The Technical Support unit is organised into two main centres. Each centre is dedicated to one of our two product categories: products for the general consumer and products for industry.
The consumer centre takes care of the after-sales service for generating sets up to 15kW. It has two main tasks:
- Repair of the entire Portable Power product range, both under warranty and outside warranty;
- Maintenance and servicing of our products up to 15 kW through our network of support centres in France and our agents outside France.
For more information about the basic maintenance and servicing operations for your generating set, visit the Need help? section.
The industrial centre ensures the smooth running of our power plants. The technical support team oversees the implementation of complex installations and acts as an interface for all questions concerning maintenance of SDMO generating set installations of over 15 kW.
SDMO draws its reactivity from its subsidiaries, offices and its network of agents to ascertain a local service for SDMO clients around the world.
Need technical information about your equipment? Send your question to the industrial technical support team.
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