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Before the summer of 2016, tablets will
have replaced paper for the final inspection. Julien Rousic, Production
Quality Technician, tells us about this very modern and ambitious
project which offers multiple benefits.
Can you tell us what this project is all about?
The project began around 18 months ago. The objective was to introduce a new final inspection system in the production units, namely via touchscreen tablet, replacing the old paper inspection report.
What were the reasons for this modernisation?
The main objective was to go paperless as far as the final inspection reports and archiving are concerned. Using tablets improves administration and ensures greater responsiveness, notably in the event of any non-conformities or customer complaints. Investment in this type of system also supports the company's CSR policy by reducing the consumption of paper.
How does the final inspection work when using a tablet?
The inspection becomes highly intuitive and interactive. We worked with an IT development company to create the dedicated application, which functions in line with Caméléon
(the Group software configuration). At each stage of the inspection there is a question.
The operator selects the appropriate response from the list provided. The screen they subsequently access depends on the answer provided, which continues until final validation.
Some of the questions are illustrated or include supporting comments to make them easier to understand. When a non-conformity is opened, the operator is also able to take a photo with the tablet to back up their comments (such as the existence of scratches).
What concrete benefits are offered by the use of digital tablets?
The main benefit lies in the personalisation of each inspection, which is adapted to Group standards and configuration, with the data coming from CAPM records. The application via tablet requires a certain chronology to be followed during the inspection, even though you can still jump from one step to another, offering greater certainty for the operator. We have also been able to standardise certain processes, such as specifying the location of genset documentation. From the operator's point of view, as the tablets have a barcode reader, the inspection of the genset can be interrupted and taken over by another person the next day from the point where they stopped. It's no longer a concern, nor is being able to read someone's writing, as can be the case with paper. Finally, the operators appreciate the simplicity and speed of consulting the various technical elements specific to each genset, such as serial number.
I see, so how was the use of this system by inspectors integrated into the production units?
Over a number of months we ran trials with 5 users to test the application and to provide feedback. They enabled us to amend the scenarios and to improve the functioning of the application. Recently we widened the utilisation of the tablet to other inspectors. There are currently 42 users. Although we had to deal with the legitimate concerns of certain people when faced with a new system and working practices, the feedback has been good, mainly thanks to the benefits I've already stated.
What's the next step?
At the moment the system is deployed on the GR, GK and GX lines (gensets from about 6 to 700 kVA) in KII. It will soon be introduced to the GV lines (high power). Before the summer of 2016, some twenty 11" tablets will be available for around forty inspectors